At *NOBOCHORON*, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help.
✅ *Return Eligibility*
You may return products if:
- You received the *wrong item*, *defective product*, or it was *damaged during delivery*.
- You initiate the return *within 7 days* of receiving the product.
- The product is *unused*, *in its original packaging*, and in *resellable condition*.
❌ *Items NOT Eligible for Return*
- Products that show signs of use.
- Customized or personalized items.
- Items returned after 7 days of delivery.
- Clearance or sale items marked “non-returnable”.
🔁 *Return Process*
1. *Contact us* at: nobochoron.com or call [01571236138].
2. Share your *order number*, reason for return, and clear *photo/video* proof if the item is damaged or incorrect.
3. Once approved, ship the product to the return address we provide.
4. After inspection, we’ll process your *refund or replacement*.
💵 *Refund Timeline*
- Refunds are processed within *5–7 business days* after we receive and inspect the returned item.
- Refunds will be sent via the *original payment method*.
🚚 *Return Shipping*
- If the return is due to our error (damaged, defective, wrong product), we’ll cover the return shipping.
- If it's a change of mind or buyer’s error, *you* are responsible for return shipping costs.
📦 *Exchange Policy*
- Exchanges are available for *size or color issues*, subject to product availability.
- Exchange requests must be made within *7 days* of receiving the product.
*Need Help?*
📧 Email: [email protected]